A haven for the discriminating traveler, the Windsor Court Hotel is the crown jewel of New Orleans, providing unmatched elegance and luxury with superior service and grace. The Windsor Court was developed by New Orleans businessman James “Jimmy” Coleman Jr. in 1984 and was purchased in the fall of 2009 by an ownership team led by The Berger Company of New Orleans.
In 2018, the 23-story landmark hotel underwent a $15 million renovation that included the addition of Waterman Poolside Bar, the hotel’s newest on-site dining option, exclusively open to hotel and spa guests only. All 316 of the hotel’s guestrooms received an impressive modern refresh, including a new color scheme, new room accessories (lighting, bath amenities, bar trays and ice buckets), re-upholstered headboards with built-in reading lights and new entry flooring. New in-room furniture includes sleeper sofas, living room chairs, dining chairs, custom designed coffee tables and full-length dressing mirrors. Outdated nightstands were replaced with residential style bedside tables featuring convenient charging stations on the side. All tubs throughout the property were replaced and updated with a marble surround, and shower curtains were swapped for glass door enclosures.
The hotel has previously undergone other renovations, including a $22 million project in 2011-2012 that restored guestrooms and the Club Level lounge; reconceptualized the celebrated Le Salon; revitalized The Grill Room, Polo Club Lounge, pool area and meeting spaces; and added the Spa at Windsor Court. In 2016, the hotel made additional enhancements to its food and beverage outlets. Polo Club Lounge was expanded to include the addition of approximately 930 square feet, allowing for more seating and an increase in performance space. The new wing boasts all new sound and lighting equipment, as well as new barstools and drapes, a refurbished bar top, and the addition of outlets along the bar so guests can charge their phones.
The hotel also celebrated the grand opening of its first on-the-go eatery, Café Anglais, which features French Truck Coffee, house-made pastries, salads, sandwiches, ice cream and more. A one-stop shop for guests and locals, the cafe blends classic European décor with the existing charm of the hotel, offering a comfortable, welcoming space with convenient and friendly service.
Windsor Court Hotel has earned the AAA Four Diamond recognition for 17 consecutive years as well as Four Stars from Forbes Travel Guide since 2007. In addition to naming the property Best Hotel in New Orleans and Best Louisiana Hotel, U.S. News & World Report also declared Windsor Court one of the Best Hotels in the USA in 2017 and 2018.
Travel + Leisure readers named the property one of the Top 50 Large City Hotels in the U.S. and Canada, and the hotel has topped the Louisiana category of the magazine’s Top 500 Hotels in the World. Windsor Court is a member of Preferred Hotels and Resorts Legend Collection and is a member of the Southern Living Hotel Collection. Throughout its history, Windsor Court has been the choice for discriminating travelers visiting New Orleans, from world leaders and royalty to professional athletes, business leaders and other celebrities.
The hotel features European antiques and period reproductions from the 17th and 18th century. Decorated in soft, restful colors, the lobby and Le Salon are tastefully furnished. During the refurbishment, Le Salon, home to New Orleans’ renowned afternoon tea, was given its own individual identity within the lobby with a welcoming residential feel to appeal to tea enthusiasts. The space features a sage-green, ocean-blue and saddle-tan palate, reupholstered chairs and new accent furniture pieces. High ceilings, intricate moldings, rich woods, beautiful marble and woven floor coverings add to the evocation of tradition.
Known for its superb art, Windsor Court boasts a museum quality collection of paintings, sculptures, tapestries and furnishings dating from the 17th to late 20th centuries, with pieces displayed throughout the property. Many of the artworks are of British origin with an emphasis on works that depict the Windsor Castle and life of British royalty. The collection has an estimated value of more than $8 million and includes original works by Reynolds, Gainsborough and Huysman. Highlights of the collection include:
King Charles II’s Last Sunday, a painting by William Powell Frith hangs in the lobby near the front desk. Nearby, an exquisite example of Nicolas de Largilliere’s work, Portrait of the Prince of Wales and His Sister (James and Louisa are portrayed as young children of James II). Also greeting arriving guests are King George V and Queen Mary in full Empire regalia, in a portrait by J. Barton, and a Thomas Thornycroft bronze sculpture of a young Queen Victoria on Horseback gracing the entrance to Le Salon. A scale model of Windsor Castle, an original from the renovation of the castle in the 1820’s as presented by the renowned Sir Jeffrey Wyattville, is also displayed.
• On the second floor adjacent to the Polo Club Lounge, guests can view works of art such as Sir Joshua Reynolds’ Portrait of Captain William Saltern-Wylett, RN and Viscount Linley’s (nephew of Elizabeth II) Marquetry Scene, which is a view of the Queen’s private rose garden at Windsor. And, inside the Polo Club Lounge sits the George V Cup, a trophy presented to the 1910 winner of Ascot.
• Also on the second floor along Nash Hall are 25 hand-finished chromolithographs of Windsor Castle’s private and State apartments by Sir Joseph Nash as commissioned by Queen Victoria in the mid-nineteenth century. Gracing the walls are also two notable depictions of Windsor Castle, including a fine 1885 painting by W.R. Stone, and Windsor Castle from the Thames, painted by Thomas Gainsborough, RA.
• In the Palm Court, guests can view Sir Anthony Van Dyck’s Queen Henrietta Maria (consort to Charles I), and exquisitely on display in the Boardroom, two early 18th century works – a Brussels Tapestry of Vertumnus and Pomona and a Jacob Huysman painting portraying A Noblewoman with Her Three Children.
The hotel is a 23-story rose-colored granite structure with bronze-tinted, tempered glass. The top two levels are stepped back, creating roof-level terraces at the ends of the 22nd and 23rd floors. The balconies and bay windows project in relief, following the hotel’s hexagonal architectural motif. The main entrance opens onto a large, lushly foliaged, brick courtyard with a sparkling fountain. Featured in the center is a sculpture by John W. Mills of the dragon-slayer St. George, the medieval symbol of chivalry and valor.
With 261 of the 316 accommodations being suites, all accommodations are over-sized and well-appointed with either a private balcony or a spacious bay window featuring panoramic views of the Mississippi River or the city. Rooms are decorated in a soft palette of colors with luxuriant linens and lush upholstered furniture. Suites also feature a spacious living room separated from the bedroom by French doors, a wet bar stocked with a European mini-bar, a dressing room adjoining the bedroom, a flat-screen television in both the bedroom and living room, and an Italian marble bath. To ensure the utmost convenience to every guest, all accommodations offer high speed internet access, twice daily housekeeping service, full service concierge, 24-hour room service and access to Press Reader, a digital news service.The rooms and suites also offer upgraded amenities, such as Frette linens; Spa at Windsor Court green tea lemongrass bath products; bottled water; personalized evening turndown service; plush terry robes and slippers; and state-of-the-art electronics, including Cubie BlueTooth alarm clocks with dual power outlets and USB charging ports, flat screen HD TVs and jack pack connections that allow guests to seamlessly connect their personal technology to the TV.
The hotel also features a spacious Presidential Suite on the 22nd floor that has been home to A-List celebrities and dignitaries alike. At 2,700 square feet, the two-bedroom, two-and-a-half-bath James J. Colemen Presidential Suite features beautiful furnishings, original artwork, two private landscaped terraces and a baby grand piano played by the likes of Billy Joel. The Presidential Suite features all the needs of a home away from home including a library, dining room, two living rooms, a Butler’s pantry and a full entertainment center. Presidential Suite guests enjoy our private Club Level Lounge with dedicated concierge service and daily food offerings.The key-accessed Club Level Lounge, available for guests residing on the 19th to 22nd floors, showcases a more sophisticated and modern look with the highest level of service in a relaxed atmosphere. It offers a dedicated concierge and enhanced services, including: extended continental breakfast, traditional English afternoon tea, and evening cocktails, hors d’oeuvres, desserts and cordials.
SPA AT WINDSOR COURT:
The 4,500-square-foot Spa at Windsor Court features 8 treatment rooms, including two wet rooms and one couple’s treatment room, and facilities for salon services such as hair, nails and waxing. The hotel’s design is weaved into the space, using the traditional English manor as a reference point and an English library as inspiration for the spa reception area that features Swarovski crystals lining the ceiling, mother of pearl tiles, and additional warm accents. Before or after treatments, patrons can enjoy the sauna and steam room in the woman’s and men’s facilities, outdoor pool and adjacent fitness center.
Product lines available for sale in the spa boutique include – Tata Harper, Skinceuticals, Super Goop, Uma, Oribe, Mason Pearson, Able, Niven Morgan (candles) Clarisonic, and NuFace. These products are incorporated in treatments that use techniques not otherwise easily found in the New Orleans market, such as oxygen therapy, L.E.D. light therapy and microdermabrasion.
The spa is open daily from 8:30 a.m. to 8:00 p.m., with first appointments scheduled at 9 a.m. A hairstylist is available for blowouts, up-dos and haircuts Thursdays – Saturdays.
The rooftop fitness center has everything a guest needs to focus on physical and mental well-being. Open 6:00 a.m. – 10:00 p.m. daily, the fitness center features cardio and weight machines with personal video monitors on cardio equipment.
The hotel’s 10,000 square foot rooftop pool and deck offers spectacular skyline views for guests who wish to swim morning or night, summer or winter. The year round 65-foot saltwater pool is heated in the winter months and is open daily from 6:00 a.m. – 10:00 p.m. For non-hotel or spa guests, access to the pool is open to the public via Resort Pass.
Waterman Poolside Bar offers frozen cocktails, wines by the glass, beers and wines on tap, and an assortment of specialty mocktails. The food menu includes salads, sandwiches and wraps, as well as kid-friendly options. The cabana-style bar also has four large-screen TVs and plenty of fans to keep things cool.